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Who to Contact about a Bank Account Change

Payment Processing

Who to Contact about a Bank Account Change

Last updated on 10 Nov, 2025

If you are changing your nonprofit bank account you may need to contact the following entities to ensure your credit card processing is not interrupted.  

1. Your merchant account provider

They control your deposits and can reroute them to a new bank account. 

What is a merchant account?

2. Your payment gateway provider

Most of our clients use Authorize.net as their payment gateway. 

You are probably being billed by them through your bank account.

You'll need to log in and update your billing info.

If you use Authorize.net

How to update your billing information

How to contact Authorize.net support

If you use Stripe

Update existing bank account information

 

 

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