What can we help you with today?

Featured articles

• How to Edit a Monthly Donation
• Login / Account Access
• How to Get Help
• Why your Donor's Card was Declined
• How to Issue a Refund or Void

Welcome to 4aGoodCause

• What is 4aGoodCause?
• How to Get Help

Getting Started

• Getting Started Guide
• Update your Business Information
• Getting Around - Navigating 4aGoodCause

Login and User Management

• Login / Account Access
• How to Update your Nonprofit User Password
• How to Add Nonprofit Users
• How to Delete a Nonprofit User

Campaigns

• Campaign Types
• How to Create a New Campaign
• Duplicate or Copy an Existing Campaign
• How to Edit a Campaign
• Campaign Tutorial Videos
• Test Mode
• How to Create a Short, Vanity URL
• How to Add an Offline Donation to an Online Campaign
• View all articles in “Campaigns”

Gift Designations

• How to Add a New Gift Designation
• How to Delete a Gift Designation
• How to Add an "Other" Gift Designation Box
• How to Show a Single Gift Designation

Receipts / Acknowledgments

• How to Edit an Email Receipt
• How to Resend an Email Receipt
• How to Generate a Print Thank You Acknowledgment Letter
• How to Edit the Thank You Messages for Print Acknowledgments
• How to Authenticate your Email Domain
• How to Send an Annual Giving Statement
• How to Mark a Transaction as Acknowledged
• How to Configure the Email Address that Annual Statements Should Come From

Notification Emails

• How to Add a New Notification Email
• How to Delete a Notification Email

Reports

• Donations (All Campaigns)
• Donations (Single Campaign)
• Donations (Single Fundraiser Page)
• Registrations (All Campaigns)
• Registrations (Single Campaign)
• Reporting Overview (Video)
• Contacts
• Revenue
• View all articles in “Reports”

Payment Processing

• Payment Providers Supported by 4aGoodCause
• Payment Gateway Integration Guide
• How Credit Card Payments Work
• What is a Payment Gateway?
• What is a Merchant Account?
• Name that Appears on the Donor's Statement
• Why your Donor's Card was Declined
• Who to Contact about a Bank Account Change
• View all articles in “Payment Processing”

Monthly Donations

• How to Edit a Monthly Donation
• How to Cancel a Monthly Donation
• How to Setup a New Monthly Giver
• How to Upgrade Monthly Donors
• How to Set up Monthly Email Receipts

I am a Donor

• How to Create a Donor Account
• How to Login to my Donor Account
• How to View and Print Donation Receipts
• How to Update my Donor Account Email or Password
• How to Update or Cancel my Monthly Gift
• How to Request a Refund
• What Appears on my Bank Statement

Authorize.net

• What is Authorize.net?
• Authorize.net Merchant Interface
• How to Contact Authorize.net Support
• How to Activate your New Authorize.net Account
• How to Configure Authorize.net
• Connecting Authorize.net and 4aGoodCause
• Error Code 252
• AVS Mismatch Error - Error 27
• View all articles in “Authorize.net”

Security and Privacy

• Is 4aGoodCause Secure?
• What is Your Donor Privacy Policy?
• PCI DSS Compliance
• Fraud Protection

Integrations

• Double the Donation Matching Gift Integration
• Google Analytics
• Raiser's Edge
• Zapier
• Mailchimp

Fundraiser Pages

• How to Edit a Fundraiser Page
• How to Delete a Fundraiser Page
• How to Add an Offline Donation to a Fundraiser Page
• How to Assign an Existing Donation to a Fundraiser Page

CRM / Donor Database

• What is a CRM?
• Contact Profile Overview
• How to Add a Contact
• How to Delete a Contact
• How to Import Contacts
• How to Import Donations
• How to Enter an Offline Donation
• How to Search/Filter Contacts
• View all articles in “CRM / Donor Database”

Stripe

• What is Stripe?
• Connecting Stripe and 4aGoodCause
• How to Use the Stripe Dashboard
• What is Radar?
• Integrating Stripe with QuickBooks

Billing

• How to View your Current Subscription
• How to Update your Payment Method
• How to Update your Billing Contact
• How to Download Invoices
• How to Cancel your Subscription

Donor Accounts

• How to Get Your Nonprofit's Donor Account URL