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Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our platform.

Featured Docs

5 Docs

How to Edit a Monthly Donation

Login / Account Access

How to Get Help

Why your Donor's Card was Declined

How to Issue a Refund or Void

Welcome to 4aGoodCause

2 Docs

What is 4aGoodCause?How to Get Help

Getting Started

3 Docs

Getting Started GuideUpdate your Business InformationGetting Around - Navigating 4aGoodCause

Login and User Management

4 Docs

Login / Account AccessHow to Update your Nonprofit User PasswordHow to Add Nonprofit UsersHow to Delete a Nonprofit User

Campaigns

23 Docs

Campaign TypesHow to Create a New CampaignDuplicate or Copy an Existing CampaignHow to Edit a CampaignCampaign Tutorial VideosTest ModeHow to Create a Short, Vanity URLHow to Add an Offline Donation to an Online Campaign
View all items in “Campaigns”

Gift Designations

4 Docs

How to Add a New Gift DesignationHow to Delete a Gift DesignationHow to Add an "Other" Gift Designation BoxHow to Show a Single Gift Designation

Receipts / Acknowledgments

8 Docs

How to Edit an Email Receipt How to Resend an Email ReceiptHow to Generate a Print Thank You Acknowledgment LetterHow to Edit the Thank You Messages for Print AcknowledgmentsHow to Authenticate your Email DomainHow to Send an Annual Giving StatementHow to Mark a Transaction as AcknowledgedHow to Configure the Email Address that Annual Statements Should Come From

Notification Emails

2 Docs

How to Add a New Notification EmailHow to Delete a Notification Email

Reports

9 Docs

Donations (All Campaigns)Donations (Single Campaign)Donations (Single Fundraiser Page)Registrations (All Campaigns)Registrations (Single Campaign)Reporting Overview (Video)ContactsRevenue
View all items in “Reports”

Payment Processing

14 Docs

Payment Providers Supported by 4aGoodCausePayment Gateway Integration GuideHow Credit Card Payments WorkWhat is a Payment Gateway?What is a Merchant Account?Name that Appears on the Donor's StatementWhy your Donor's Card was DeclinedWho to Contact about a Bank Account Change
View all items in “Payment Processing”

Monthly Donations

5 Docs

How to Edit a Monthly DonationHow to Cancel a Monthly DonationHow to Setup a New Monthly GiverHow to Upgrade Monthly DonorsHow to Set up Monthly Email Receipts

I am a Donor

7 Docs

How to Create a Donor AccountHow to Login to my Donor AccountHow to View and Print Donation ReceiptsHow to Update my Donor Account Email or PasswordHow to Update or Cancel my Monthly GiftHow to Request a RefundWhat Appears on my Bank Statement

Authorize.net

20 Docs

What is Authorize.net?Authorize.net Merchant InterfaceHow to Contact Authorize.net SupportHow to Activate your New Authorize.net AccountHow to Configure Authorize.netConnecting Authorize.net and 4aGoodCauseError Code 252AVS Mismatch Error - Error 27
View all items in “Authorize.net”

Security and Privacy

4 Docs

Is 4aGoodCause Secure?What is Your Donor Privacy Policy?PCI DSS ComplianceFraud Protection

Integrations

5 Docs

Double the Donation Matching Gift IntegrationGoogle AnalyticsRaiser's EdgeZapierMailchimp

Fundraiser Pages

6 Docs

How to Edit a Fundraiser PageHow to Delete a Fundraiser PageHow to Add an Offline Donation to a Fundraiser PageHow to Assign an Existing Donation to a Fundraiser PageHow to Assign an Existing Registration to a Fundraiser PageHow to Alert Fundraisers to Activity on their Fundraiser Page

CRM / Donor Database

14 Docs

What is a CRM?Contact Profile OverviewHow to Add a ContactHow to Delete a ContactHow to Import ContactsHow to Import DonationsHow to Enter an Offline DonationHow to Search/Filter Contacts
View all items in “CRM / Donor Database”

Stripe

5 Docs

What is Stripe?Connecting Stripe and 4aGoodCauseHow to Use the Stripe DashboardWhat is Radar?Integrating Stripe with QuickBooks

Billing

5 Docs

How to View your Current SubscriptionHow to Update your Payment MethodHow to Update your Billing ContactHow to Download InvoicesHow to Cancel your Subscription

Donor Accounts

1 Doc

How to Get Your Nonprofit's Donor Account URL