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Payment Processing
Who to Contact about a Bank Account Change
Updated 4 hours ago
If you are changing your nonprofit bank account you may need to contact the following entities to ensure your credit card processing is not interrupted.
1. Your merchant account provider
They control your deposits and can reroute them to a new bank account.
2. Your payment gateway provider
Most of our clients use Authorize.net as their payment gateway.
You are probably being billed by them through your bank account.
You'll need to log in and update your billing info.
If you use Authorize.net
How to update your billing information
How to contact Authorize.net support
If you use Stripe
Update existing bank account information