Donors are the lifeblood of any nonprofit, but maintaining a relationship with every single donor can be difficult without help. Over time, the amount of information you have to keep track of is just too much to remember, and opportunities may be missed.

That's where a CRM comes in. A CRM (Constituent Relationship Manager) is a software tool that will help you store, organize, and act on all of the info you have about your constituents (donors and other contacts). Each constituent has his or her own profile in the CRM which is where you store everything you know about that person. This includes basic contact info, giving history, notes, and much more.

To access your CRM:

  1. Login to as a Nonprofit User.
  2. Click on Contacts on the left menu.