Before you create your first campaign, be sure to verify or set up some basic information about your nonprofit. This includes such information as your address, organization description or social media URLs. This information is global to your account and may be used on various pages that you create. 

You'll also use this form to configure your donor account. This is an account used by your donors to view their giving history, print receipts and manage their recurring donations with your organization. 

To update your business information:

  1. Login to as a Nonprofit User.
  2. Click on Account on the top right. 
  3. You'll see a form labeled My Information
  4. Complete this form.
  5. Click the Update Info button

Please note:

Organization description is a 1-3 sentence description of your organization's mission or what you do. This will be used in the tribute gift email alerts that go to family or friends alerting them to a tribute gift. It will help them understand what group received the donation in their honor.  

For fields that require a website URL such as Website or Facebook or the other social media fields, enter the complete website URL. Include the http:// or https://. If you don't use a particular social media site you can leave that field blank. 

Don't forget to upload your logo! 

Donor account image should not be your logo. Instead, use an image that represents your work. 

Donor support email and Donor support phone should be the contact details for someone in your organization you wish to designate to handle donor questions or requests. This information will appear in the footer of your donor account portal.